Richard Hajj's jewelry is very solid. All elements, including silver chains and earring clips, are chosen for their strength and ease of maintenance.
Richard Hajj's jewels do not require any special maintenance, they all guarantee durability over time.
Silver may gradually turn yellow on contact with air when not worn for a long time. It can easily be cleaned with soapy water, to restore its original shine and color.
Acrylic acetate is a dense and flexible material in the family of polymers. We buy it in blocks, already colored and textured, so the color is not an appliqué. It is a resistant material, waterproof and weatherproof.
These acrylic blocks can be machined and sculpted with tools designed for woodworking, the collages and assemblies are made with waterproof glues. In the silver collection, for rings and necklaces, in addition to the collages, rivets secure the acrylic acetate pieces in the silver cavities.
Each piece of jewelry is meticulously handcrafted and carefully examined before it comes into your possession. If you happen to find a manufacturing defect, contact me without delay to take advantage of our warranty. Jewels purchased online are guaranteed for 3 months, with proof of purchase and supporting photos, if they are defective (mechanism and fasteners).
Shipping is free in Canada through Canada Post.
Richard Hajj accepts returns within 20 days of the date of purchase. The item must be returned in perfect condition. Transport and shipping costs are non-refundable and are the responsibility of the customer.
Returns are made upon receipt of goods. You will receive an email confirmation when your return is complete and you have been refunded. All sales are final and cannot be returned.
Richard Hajj reserves the right to refuse a return or an exchange if the goods do not meet our return policy. Richard Hajj is not responsible for packages lost or if the customer enters the wrong address.
A gift receipt is proof of purchase, with your gift card, you can obtain an exchange or a credit note, but not a refund. Do not hesitate to contact us in case of doubt or particular situation.